Privacy Policy

Privacy Policy – Herbaleros

At Herbaleros, your privacy is important to us. We respect and protect your personal data in accordance with the Personal Data Protection Law No. 6698, the General Data Protection Regulation (GDPR), and other applicable privacy laws.

We are committed to being transparent about the information we collect, how we use it, and your rights.


1. Information We Collect

We may collect the following types of information:

  • Automatically collected data: IP address, browser type, operating system, referring URLs, pages visited, and the date/time of your visit.

  • Cookies & tracking technologies: to remember preferences, improve browsing, and show relevant content.

  • Personal data you provide: name, email, phone number, shipping/billing address, and payment details when placing an order or contacting us.


2. How We Use Your Information

We use your personal data to:

  • Process and deliver orders.

  • Provide customer support.

  • Improve website performance and user experience.

  • Personalize content and marketing.

  • Comply with legal obligations.

We never sell, rent, or share your personal information with third parties, except:

  • When required by law, or

  • With trusted service providers (such as payment processors, shipping partners, and analytics/advertising providers) who comply with strict confidentiality agreements.


3. Cookies & Third-Party Technologies

Our website uses cookies to enhance your browsing experience. These may include:

  • Essential cookies – necessary for site functionality.

  • Analytics cookies – such as Google Analytics, to understand website traffic and performance.

  • Advertising cookies – may be used by Google Ads, social media platforms, or partners to show relevant ads.

You can manage or disable cookies anytime in your browser settings. To opt out of personalized ads, visit Google Ads Settings.


4. Data Retention

We retain your personal data only as long as necessary for the purposes described above, or as required by law.


5. Your Rights

Depending on your location, you have the right to:

  • Access the personal data we hold about you.

  • Request corrections or deletion of your data.

  • Object to or restrict processing of your data.

  • Withdraw consent at any time (for marketing/cookie tracking).

To exercise these rights, please contact us at the details below.


6. Security

We implement strict technical and administrative measures to protect your personal information from unauthorized access, loss, misuse, or disclosure.


7. Updates to this Policy

We may update this Privacy Policy from time to time. Any changes will be posted on this page with a revised “Last Updated” date.


8. Contact Us

If you have any questions, concerns, or requests regarding this Privacy Policy, you can contact us:

Herbaleros
📞 Phone: +90 536 418 26 27
📧 Email: info@herbaleros.com